Wonder

A sense of freedom finally. At least for a little bit that is. Today, with my doctors note in hand I let my company know that I no longer work for them. The doctor took me off work until after they close. It's amusing about how a company as big as the contracted one can look at all the people here at my company and say they no longer will have a contract here. They don't really give us any real reason though except it's definately not because we are sending it to where people only make $2 an hour. Yet it's amusing how after the announcement of our center closing they opened a brand new one in Costa Rica - just in time to take all of our jobs. But that's not why they closed us. They won't come out and say anything to us about the real reason for leaving. My center had the best customer satisfaction scores - we made the people happy. Even when they were frustrated not to be calling Canada most of the time they call and to finally get someone here, we made them happy. Now, the customers will have way less chance of getting Canada and they won't be happy. They won't be happy when they can't understand what the agent is saying. They won't be happy when things are done to their accounts without permission. They won't be happy when find out that their company has pulled this many Canadian jobs. They won't be happy when they don't get the savings. They will be happy though when they switch companies. Yet, it's all business why they pulled the plug on our contract. It has nothing to do with customer satisfaction and for the fact that their customers liked us up here in Thunder Bay. For this they can go knowing that they have definately pissed off a huge chunk of their customers.

For now, they did do a good thing, I get to spend some time with my children. Much needed quality time. While of course looking for other employment on the side. I get to play with play doh, colour, play with legos, play ninja turtles and transformers, play in the dirt, play at the park, take my Little Prince to the library, do all the fun things I use to be able to do all day. They have also made my oldest Prince very happy - he gets to sleep in an extra hour. For these things I thank them for leaving us.